Privacy policy
Privacy Policy
This website is owned and managed by ILARA, and this privacy policy applies to your use of the ILARA website using the domain shopify.
Protecting your privacy is important to us. This policy explains what personal information we collect, how we use it, who has access to it, and your rights regarding the information collected. Your access and use of our website constitute your acceptance of our Privacy Policy and Terms of Use.
This Privacy Policy does not apply to websites maintained by other companies or organizations that we may link to. ILARA is not responsible for any personal information you submit to third parties through our website. Please ensure that you review the privacy policies of such websites before submitting your personal information.
Your use of the ILARA website constitutes your acceptance of this Privacy Policy and Terms of Use.
Collection of Personal Data
Our website collects personal information in several ways when you place an order or register for services offered by us.
By registering on our website, you consent to the collection of your personal data.
When you place an order with ILARA, we may collect personal information including:
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Name
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Email address
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Phone number
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Home address
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Shipping and billing address
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Payment information
This information is required to process and fulfill your order.
Saved card details are never stored or shared by ILARA and are only used through our secure payment service providers to process transactions.
We may also obtain information as part of authentication or identity verification checks.
In some cases, we may request your telephone number, which may be shared with our courier service providers for delivery purposes.
These details allow us to process your order and keep you informed about the status of your purchase.
Use of Personal Data
The personal information we collect is used to:
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Process and fulfill your orders
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Provide customer service
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Communicate updates about your order
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Send information or offers related to ILARA products and services
To provide relevant offers and improve our services, we may analyze your personal data.
We will retain your personal data only for as long as necessary to provide our services or as required by law. After this period, your personal information will be securely deleted.
Information Sharing with Third Parties
ILARA may share your personal information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and delivery services.
Any personal information shared with these service providers is protected through contractual agreements and cannot be used for any other purpose.
ILARA does not sell, rent, or trade your personal information with any third parties.
Cookies
A cookie is a small text file that is saved on your computer or mobile device and retrieved during future visits.
ILARA uses cookies to improve and simplify your experience on our website. Cookies help us understand how customers use our website and allow us to improve functionality.
We do not use cookies to store personal information or disclose information to third parties.
There are two types of cookies used on our website:
Permanent Cookies
These cookies remain stored on your device for a fixed period of time (usually up to 12 months).
Session Cookies
These cookies are temporary and are deleted once you close your browser session.
We use cookies to remember user preferences, improve website functionality, and ensure that logged-in users can access their accounts properly.
You can disable or remove cookies through your browser settings at any time.
Third-Party Cookies
ILARA may use third-party analytics tools, such as Google Analytics, to collect statistical data about how visitors use our website.
These cookies collect information in an anonymous and aggregated form and help us understand website traffic and improve our services.
Third-party cookies may be stored on your device for up to 24 months depending on the service provider.